• Responsibilities include to provide MSTR administrative support for duties including:
  • Installation, configuration and support of multiple BI platforms MicroStrategy
  • Server configuration (architecture and design)
  • Security (ex. permissions for users, managing capabilities for license types)
  • Perform software installations including routine updates/fixes, major product upgrades, patches, enhancements, customizations, and new version releases.
  • Provide priority 1 and/or priority 2 support of platforms and processes.
  • Migrate objects between environments per the established Systems Development Life Cycle (SDLC).
  • Monitor performance trends, system stability, capacity planning, and performance tuning.
  • Troubleshooting report/server issues.
  • Tune processes, servers, applications for optimal performance.
  • Identify long term solutions that prevent and reduce reoccurrence of issues.
  • Incident, Problem and Change management, ensuring tickets are closed within SLA
  • Ensuring backups are being performed regularly, ensuring that the platforms are performing to their potential, and addressing any issues that arise. 
Job Category: Development
Job Type: Full Time
Job Location: Bhopal Indore Pune
Experience: 3 to 5 years

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