How Netlink's comprehensive cloud migration solutions helped world's leading BPO
A global service provider in global call center, back office, and business process outsourcing services was facing challenges with the older version of a locally hosted Oracle Enterprise database. With business expansion, the client migrated its database to newer version of Oracle Enterprise Database with OCI test and production environment to overcome performance issues and downtime as its database reached its limits.
During Migration, the client faced challenges in ensuring zero downtime to minimize the impact on business-critical applications and optimizing OCI infrastructure for high performance and availability. Additionally, the client looked forward to upgrading its security posture to fulfill the compliance requirements and needs enhanced solutions to ensure data consistency & integrity throughout the migration.
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