A global provider of call center, back office, and business process outsourcing (BPO) services was lookin for technology customization of their services including call centers, customer service, customer acquisition and retention, customer on-boarding, as well as back-office processing.

One of the leading global service providers primarily involved with outsourcing services pertaining to call centers, customer service, customer acquisition and retention, customer onboarding, as well as back-office processing in Philippines, Guyana, Mexico, the United States, China and India, wanted to develop an e-commerce solution for its complex business structure.

Netlink addressed client’s challenges with its cutting-edge multi-layered technology solutions. 

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